FidsorONE
COMMERCE

Fidsor Rental

Hire out equipment, vehicles or space with real availability, deposits, condition photos, automatic late fees and utilisation you can plan against.

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What you get

Live Availability
Rental Orders
Rate Cards
Deposits
Rental Contracts
Reservations
Delivery & Collection
Handover Checklists
Condition Photos
Return Inspection
Damage Charges
Late Fees
Extensions
Maintenance Holds
Invoicing
Utilisation Reports

Overview

Rental is a business with an unusual failure mode: the asset earns nothing while it sits, and everything that goes wrong goes wrong in the gaps. The double booking that turns into an apology and a discount. The item returned four days late that nobody charged for. The scratch that appeared somewhere between three customers, so it was written off. The machine sent to a job while it was overdue for service, which failed on site.

Fidsor Rental is built around those gaps rather than around the invoice.

Availability is the product

What a customer is really buying is a promise that the item will be there on Tuesday. That promise is only as good as your availability, so availability here counts everything that makes an item unavailable — active hires, forward reservations, delivery and collection time, and maintenance holds — across all branches at once. If the system says yes, you can say yes.

Condition recorded, not remembered

Every handover captures a checklist and photographs before the item leaves, and every return is inspected against them. This changes the conversation about damage from two people's recollections into a dated set of images. Most businesses find the value is less in charging for damage and more in the damage that stops happening once customers know the item is photographed.

Utilisation tells you what to buy next

Every item reports how many days it was out, how many it sat idle, and what it earned against what it cost. That is the answer to the only capital question a hire business asks: which of these should I buy another of, and which am I still storing out of sentiment? Items that are booked out solid are the ones turning away revenue you never see.

How it works

From a first enquiry to a repeat customer, without leaving the suite.

  1. 1ListSet up what you hire out — by item, by serial or by pooled quantity — with rate cards and any accessories.
  2. 2QuotePrice a period from the rate card, apply seasonal or long-hire rates, and send a quote the customer can accept.
  3. 3ReserveAccepting holds the item for those dates. Nothing else can be booked over it, at any branch.
  4. 4Hand overRun the checklist, capture condition photos, take the deposit and record who collected it.
  5. 5ReturnInspect against the handover photos. Damage and late hours become charges on the spot, not arguments later.
  6. 6InvoiceRental, extras, damages and deposit refund settle in one invoice that reaches your accounts.

Modules

34

Everything this product covers, module by module.

Rentable Items
Rental Categories
Availability Calendar
Live Availability Check
Rate Cards
Hourly & Daily Rates
Seasonal Pricing
Quotations
Rental Orders
Rental Contracts
Customer Records
Deposits & Security
Prepayment
Reservations
Overbooking Prevention
Delivery & Collection
Pickup Scheduling
Handover Checklist
Condition Photos
Return Inspection
Damage Charges
Late Return Fees
Extensions & Renewals
Maintenance Hold
Serial & Asset Tracking
Accessories & Consumables
Invoicing
Utilisation & Idle Time
Revenue per Item
Multi-Branch Rental
Notifications
Field Mobile App
Integrations
Administration & Configuration
Better together

Part of the FidsorOne suite

+ AssetsRentable equipment is the same asset record, with purchase cost, depreciation and resale value.
+ MaintenanceService schedules place holds on availability so nothing goes out that should be in the workshop.
+ AccountsInvoices, deposits, damage charges and refunds post with the right tax treatment.
+ CustomersOne customer record across hire, sales and support, including their hire history and damage record.

Frequently asked questions

Does it stop the same item being booked twice?Yes, and that is the point. Availability is checked against reservations, active hires, delivery time and maintenance holds before an item can be committed. If it is out, on its way back, or in the workshop, it cannot be reserved — across every branch, not just the one you are standing in.
How are deposits and damage handled?The deposit is taken at handover and held against the contract. At return, the inspection is compared with the handover photos, and any damage is raised as a charge against the deposit with the evidence attached. Whatever remains is refunded automatically on the closing invoice.
What happens when a customer returns late?Late fees are calculated from the contract's rate and grace period the moment the return is recorded, in whatever unit you hire in. Customers can be warned automatically as the return time approaches, which recovers more items than any fee does.
Can items be taken out of service for maintenance?Yes. A maintenance hold blocks the dates and removes the item from availability, and a service due by date or by usage hours can raise the hold itself. Equipment goes into the workshop instead of going out to a customer and failing.
Do you handle delivery and collection?Both are scheduled as their own jobs with an address, a time window and a driver, and the field app captures signature and photos at each end. Delivery and collection time can be blocked out of availability so a same-day turnaround is not promised by mistake.
Does rental revenue reach accounting?Yes. Invoices, deposits held, damage charges and refunds all post to your accounts with the right tax treatment, and revenue is reported per item so you can see what each asset actually earns against what it cost.

See Fidsor Rental with your numbers

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