AI
Fidsor AI Chatbot
A chatbot trained on your products, prices and policies — answering customers on your website and social channels around the clock, and handing real leads to your CRM.
What you get
Trained on your businessIt answers from your products, prices and policies — not generic guesses.
Everywhere your customers areYour website and social channels, one bot, one conversation history.
Hands over gracefullyWhen a human is needed, the full conversation lands in Helpdesk or CRM.
Always improvingUnanswered questions become suggestions for your knowledge base.
Better together
Part of the FidsorOne suite
+ Fidsor CRMQualified leads land in the pipeline with the conversation attached.
+ Fidsor HelpdeskRoutine questions resolved before they become tickets.
+ Fidsor SocialThe same bot replies across your social channels.
Frequently asked questions
Can AI Chatbot be used on its own?Yes — AI Chatbot is a complete product by itself. Connecting it to the rest of the suite adds shared data, not required dependencies.
How does AI Chatbot connect to the rest of the suite?Through the shared platform: the same customers, people and records flow between AI Chatbot and every other FidsorOne product you switch on, with no re-entry.
Is my data safe in AI Chatbot?Every tenant's data is isolated at the platform level, backed up daily, and exportable whenever you want. An on-premises option exists when data can't leave your building.