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One app where staff see payslips, balances and documents, raise their own requests, and managers approve without an inbox in the middle.
An HR team's inbox is a fairly reliable measure of how bad their systems are. Where is my payslip. How many days do I have left. Can I get a salary certificate for the bank. I forgot to clock out on Tuesday. None of these questions needs a human, and every one of them arrives as though it does — because the answer sits in a system the person asking cannot reach.
Fidsor Employee Self-Service gives everyone the reachable version. One app, one login, filtered to what each person is entitled to see: their pay, their balances, their attendance, their documents, and every request they might raise, on the phone they already carry.
A leave request in a chat message is a message. The same request in Self-Service is a record with a balance behind it, a route to the right approver, a delegate when that approver is away, and a consequence in attendance and payroll when it is approved. The same is true for overtime, expense claims, advances, letters and travel.
Managers approve from the phone with the context attached — the balance, the coverage, the budget — so the decision takes seconds and does not queue behind a desk. Nothing sits silently in an inbox, because nothing was ever sent to one.
Addresses change, bank details change, documents expire, dependants are added. The employee is the only person who reliably knows any of this. Letting them maintain it — with approval on the fields that carry risk, and an audit trail on all of them — is both faster and more accurate than an HR officer retyping a form.
From a first enquiry to a repeat customer, without leaving the suite.
Everything this product covers, module by module.